Every part of the restaurant, from the checkout counter to the kitchen, can be benefitted by the restaurant POS System. You can easily add a cloud-based POS system to your restaurant setting and ensure the smooth running of delivery and checkout process with the help of wait staff. If you are looking for a new POS system, be sure to get feedback from servers as they might expect the following features to improve communications –
Real-Time Kitchen Connectivity
Restaurant POS can save most of the time with the turnaround between order placements to deliver the meal. If orders are written by hand, they can confuse. It also poses risks of losses due to wasted food and unhappy customers. Once orders are placed and entered into POS, they will be delivered directly to the back end. So, there is no conflict from handwriting. Kitchen staff can quickly get the information they need and avoid unwanted gaps.
Servers can easily take orders well by integrating the POS to their routines, without having to run the risk of missing out vital details. A POS system can allow the servers to enter details in less time. You may want handwritten orders while maintaining legible, efficient orders for kitchen staff.
It can even benefit the hosts with its ease of use. This way, a restaurant POS can enable front-end staff to assess the occupancy, floor layouts, kitchen workload, and traffic flow in a few clicks, instead of endless steps with a busy restaurant. It helps choose the right seats for the guests, and wait-staff can efficiently serve them.
Updated Stock Info
A server finds it even harder to serve the dishes if they don’t know about the availability of items. With real-time updates provided by a cloud-based POS, servers can easily save their time in workflow. It tells your waitstaff as to what items they can serve and what things they need to focus on. It can be done with automated prompts. They don’t have to talk to the back staff, and they can freely do their job.
It is also true that the needs of each restaurant are different. So, there are odds that you can get more balance in your stock requirements. Servers can suggest more precisely what should be improved, what was working, and what things should go.
Legacy POS or Cloud-Based POS?
There are two types of POS systems – cloud-based and client-server solutions. Also called legacy solutions, client-server systems are self-contained units that handle all the settings, data, login, and software updates at the restaurant.
Cloud-based POS can sync data, updates, settings, and activities securely to the cloud. It means they can be accessible in different settings and through various devices like mobile phones, iPads, and web browsers with proper details.