How to Control and Avoid Food Waste in a Restaurant?

There are plenty of mindful steps a restaurateur can take to avoid the most common problem of food wastage. America is well known for wasting over 80 billion pounds, i.e. around 40% of the total food supply in the nation. Food is the major contributor to landfills in the country. 

It’s an excellent time for the food industry to take a stance and look for new ways to save food wastage. It is also suitable for your business. It shows customers that you care about food. It can also save on your food preparation cost. You need to monitor the food waste in your premises. You should have a simple restaurant POS to keep a food waste note. Guide your staff to track the details and weight of every trash.  

Why should you have a Food Waste Journal?

First of all, it has the advantage of accountability. If any specific shift or department is producing more waste, you can investigate what the actual cause is. Next up, you can ensure that your efforts are making a change. If median waste is getting down, it shows that your strategies are going well. 

Third, you can make data-driven decisions. Suppose you’ve got many food trimmings, you can plan specific strategies to address your concerns. You can ask your chefs to improve their chopping skills to avoid waste or buy pre-prepped items to save time and prevent waste. 

Food Audits 

It is another excellent way to avoid food waste. It is a detailed overview of your food waste output, and it takes a summary of your business. It can help you determine the amount of food waste you dispose of.  It gives a clear insight into the problem areas where you need improvements. You can do a food audit in different ways. It usually consists of tracking some of the essential variables. 

First, you can track how much food waste is produced, and second, how many guests being served. The latter is also important as customers usually don’t finish their orders. You can track wastage individually for your customers and business. Guide your staff to note down the amount of food which goes to waste, type of waste, and reason behind wastage. You can do food audits every day or week. 

Bottom line There are several small steps we need to take to avoid the big problem of food waste. You need proper inventory management to get a head start. By choosing an influential restaurant POS, you can make it happen. This tool can help you manage inventory levels in real-time. Feel free to get in touch and find out how technology can have a significant impact on carbon footprint and bottom line.

How to Boost Customer Experience in Your Coffee Shop?

The coffee shop is indeed an essential part of any community which keeps people together. So, customer experience means a lot to run a café successfully. But it is not so easy, especially in this pandemic period when the whole world has changed. 

Here’s how to know your customers to boost customer experience 

You should first get knowledge about your customer-base to improve your coffee shop experience. Ask yourself these questions – 

  • Are they artists, youth, parents, or both? 
  • Who is in your community? 
  • Are your customers’ professionals who visit your café for some break from their home-based jobs? 

Answer these questions to create the experience accordingly. For example, you can add fun drinks like hot chocolate varieties to engage the kids and parents. 

Tips to Create the Best Customer Experience 

Consistency 

You should provide a consistent customer experience in all touchpoints. It means all your menu items must taste the same today and tomorrow. Suppose a customer recommends your coffee shop to a friend for a tasty mocha, it should be made the same next time when she arrives with her friend. If it doesn’t give the same taste next time, you might lose two customers. Along with it, the staff behaviour, ambience, cleanliness, and quality of your beverages also matter a lot. 

Design 

Even though your business is not welcoming enough guests yet, the design of your coffee shop improves the overall customer experience. Hang up some artwork to reflect your ambience. You can also post events and philanthropic activities around your store. 

Comply with safety regulations 

You need to take extra care to improve customer experience in this pandemic period. If dining out is allowed in your state, be sure to keep at least 6-feet distance between tables and chairs. Also clean and sanitize your tables and common areas from time to time. Provide PPE to your staff and protect them. Place social distancing markers and control indoor capacity. 

Make a digital presence 

You can also enable your customers to order your coffee with an interactive website and create an online presence for your café. You can provide innovative customer experience. If your customers enjoy your drinks, they will keep ordering from your store and come back to your café. 

Bottom Line 

Even better, you can start using a coffee shop POS system to boost your customer experience. It is the right tool to run your business and turn visitors into customers by offering a lot of loyalty programs. You can easily focus on what means a lot to your business by choosing the best technology. It helps you to create an unforgettable experience for your customers.

How to Boost eCommerce Sales During the Holiday Season?

When a lot of businesses have been closed due to COVID-19 pandemic and a lot of companies are on the verge of bankruptcy, 2020 was undoubtedly a terrible year for all of us. Since the holiday season is just here, a lot of eCommerce businesses are looking forward to the new ways to boost sales. 

Luckily, a lot of businesses have gone online to survive the lockdowns. Some companies also witnessed a boom as customers have bought a lot of products like video games and home gym equipment. Since a lot of businesses are reopening again, what’s your plan for this season? Here are some of the tips to be holiday-ready – 

Provide a better user experience 

A personalized experience is what a modern customer wants for holiday shopping. You must have updated integrations, robust infrastructure, and top-notch uptime for your online store. Create a personalized website design and evaluate your eCommerce store. Ensure that your store can withstand a rise in traffic and transactions. Keep track of your site speed and avoid bounce rates by keeping page load within 3 seconds.

Make Checkout Process easier 

By the time a customer enters a checkout page, they already made up their mind to buy your product. It’s up to you to make your checkout process as simple as a cakewalk. Create a seamless and smooth operation by providing several payment options. You should have one checkout page only.  You should ensure 100% customer satisfaction and boost their happiness with one checkout page. 

Make Shipping Easier 

Develop a precise shipping method to create a superior strategy for customer experience. You must have enough items to deal with rising demand in the holiday season. You might see a spike in orders. So, you should research the market early, mainly when you are focusing on global sales. Study the buying habits of your customers, whether you are operating in the US or overseas. Find out how you are going to handle the shipping to prepare for increased sales and traffic. 

Return and Refund Policy 

Your product return and refund policy should also be evident for your customers. Around 30% of all products can be returned in categories like apparel. Customers prefer online stores with smooth exchange and return policies. It will boost customer experience and help in streamlining your operations. It is better to extend your return window in this season, especially till the end of January. 

Bottom Line In order to boost customer satisfaction, you should ensure that they are loyal to your business. You can optimize your online store with proper marketing and promotion planning. Choose the best retail POS system to improve your holiday sales. It can help you improve overall sales, engage customers, and offer unique offers and loyalty programs.