Top Features to Look for in Salon and Spa POS Systems


Salon POS systems are tailored to serve independent spas and beauty salons along with spas at resorts and hotels. POS systems are vital for any business and salons are one of them. But businesses like retail stores and restaurants operate differently. Spas and salons have different needs. So, there is a specific market for salon POS. A lot of POS systems have important features vital to operate and run a business. Here are some of the key features to look for in salon POS software – 

Loyalty Program 

A lot of salon and spa customers may return to them on a regular basis, excluding the ones who visit a spa on a resort because they are on a vacation. They form interpersonal relationships and become comfortable with staff. Customers who keep returning to your salon or spa display loyalty to the business. With the help of effective salon POS, you can easily reward your returning customers with promo codes and discounts with in-built loyalty programs. 

Appointment Management and Scheduling 

If you have ever been to a salon, you may have realized that they must have arrangements to schedule an appointment or call ahead for a specific day and time. Traditional barber shops usually have unexpected walk-in customers and they serve on a first-come, first-serve basis. But it is no longer the case with professional salons as they cater to high profile clients who don’t want to wait for a massage or any other service. This is the reason you must have a POS system in your salon or spa to automate the process of scheduling and appointment to cut the wait time. 

Pre-Payment Online Options 

When customers can pay for their appointment while booking online, a lot of them would do so. These types of features are like godsend for salon and spa managers. A customer will definitely be inclined to reduce no-shows and show up if they can pay before their appointment in advance. In addition, when you pay in advance for some services, there is no option for refund. So, salon POS which has a prepayment option should enable businesses to get the amount.

Online Cancellation 

Your POS system must have online scheduling for customers to book slots for visits. Customers should get a confirmation mail after booking an appointment with other details. You can add a cancellation link on the email confirmation. There are still customers who need to cancel the appointments. It adds convenience to them so they can cancel the same by clicking the link in the given time frame. This way, you can stay updated with the slot which has been freed up by a customer.  You can also get new appointments in the new time slots and reduce the empty time for employees. 

Top Restaurant Technology Trends to Look For in 2020

Top Restaurant Technology Trends to Look For in 2020

Top Restaurant Technology Trends to Look For in 2020

In this day and age, restaurants started embracing technology at a rapid pace and a lot of entrepreneurs started automating their process. A lot of leading restaurant chains are embracing tech solutions by considering the existing industry challenges to sort out labor shortages and other issues affecting their profits. 

There is a desperate need for individual restaurants to follow the latest tech trends in order to stand out and meet the rising needs of both customers and staff. Restaurant owners are willing to invest in tech solutions to run their businesses smoothly. Here are some of the leading restaurant technology trends to redefine the restaurant industry this year. 

Inventory Management and POS Systems

Cloud technology has really set the restaurant POS market by storm. It has provided surprising operational benefits to the restaurant owners, from easy workflows to payment processing. Restaurant POS system has been connected to several technologies like guest-facing technology, online ordering platforms, and even kitchen displays. Cloud POS prodders can easily make their systems more accessible. There are POS systems that can be integrated into tablets, computers, smartphones, laptops, and tabletop ordering systems. 

Food Delivery Drones and Robots 

It is one of the most appealing and innovative restaurant technology trends. It can solve problems on both customers’ and operators’ end as customers don’t have to tip delivery valets and restaurants can save on labor costs. Dominos has also tested self-driving vehicles in Las Vegas and Miami. 

Amazon, Google, and Uber are also testing their drones for delivery. It can definitely cut down the waiting time of customers. Drones can complete up to 15 deliveries per hour as compared to 3 deliveries per hour by car. It can significantly improve sales volumes. However, they need to be regulated officially and they also need to deal with weather and logistics challenges. Delivery drones need clear weather to fly and a safe place to land, while it is not clear who will be responsible if self-driving vehicles get involved in road accidents. 

Chatbots on Restaurants 

These are relatively new technologies and they are quite popular. They don’t need a lot of investment and they can easily integrate with several communication channels. They provide a personalized experience for placing orders online, booking tables, or getting replies to FAQs. A chatbot can recommend dishes, ask for feedback, suggest F&B options, share trivia games, offer discounts and process payments. They can improve the overall guest experience and save up the time of employees. 

Self-ordering kiosks 

Today’s customer has become tech-savvy. They already prefer self-ordering kiosks at restaurant chains. This technology benefits quick-serve restaurants in different ways – 

  • The shorter queue at the counter – This technology splits the queue into two parts to reduce workload employees in rush hours and wait times for customers. 
  • All the add-ons available are displayed for each menu along with combo offers and deals. 
  • Eliminates misunderstandings as customers can easily see what to order.

The New TM-T20II POS Receipt Printer

This is a great entry level POS receipt printer by Epson. It is a cost effective printer and comes included with a USB cable and power supply. The USB and Serial pos interfaces, are built in.

Epson’s cost-effective, energy-efficient TM-T20II thermal Point-of-Sale (POS) printer is ideal for low-volume retailers, food service and virtual terminal applications. It offers fast receipts and coupon printing, high reliability and easy-to-use features. In addition, it has paper-saving options that can reduce paper usage by up to 30%.

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Epson TM-T20ii POS Receipt Printer

Epson TM-T20ii POS Receipt Printer