Importance of Table Management System for POS System

Delayed orders, annoyed customers, messed up kitchens and confused staff are some of the consequences of not having a modern and well-organized POS system. A restaurant POS system adds a lot of benefits with its modules like reporting, inventory management and table management system. In this guide, we will focus on the table management system. 

What is a table management system?

It is one of the modules of the POS system but it can also be bought separately from vendors. The software presents the layout design. Customization features are also available in which floor plan is much similar to the design of a restaurant. But others may come with a generic plan and provide an easy service. Users can take orders, check tables, and monitor seating time with it. Users can easily check table sizes on display. In addition, this system also sorts tables by categories like available tables, online reservations and the ones which should be cleaned. 

How does the table management system work?

Table management system is very easy to use. Staff members need a bit of training to use this system fully. The usage guidelines vary as per the vendor but they usually come with the same structure. It requires restaurant managers to add the design of the restaurant to work with it. A detailed floor plan should be created with all the walls, seats and tables, stores and sections.  This system is helpful for the restaurants to figure out the most attractive tables for the customers and which tables are turning slowly.

In addition, the software improves table-turning to improve revenue and place people where they should be. For example, it doesn’t seat a couple on a 4-seater table. It keeps big tables reserved for groups.  Users can check floor plans in portrait and landscape modes. You can also add a 3D floor plan if you have one. You can assign staff members properly or lock waitstaff to a specific floor, table or section. You can also lead guests from table to table or reduce/increase seat numbers. 

Do you really need Table Management Software?

It has been designed with great attention to detail. The developers have added all the great features to deliver a lot of benefits of table management – 

Customers no longer need to wait for a seat as they can get orders quickly. Customers may want to leave and go to another restaurant, especially if they are hungry and they don’t have time to wait. So, it could be costly for you to make them wait to hear their names. When staff members rush and yell names among an annoyed and hungry crowd, it seems unprofessional. Luckily, technology has evolved and restaurants can now use texts or other devices to inform them regarding the status of their orders. Users can easily see the waiting tables with table management. 

Is Cloud POS Profitable to your business?

Cloud POS has come up as a great move from a client-server platform that most of us know. But it doesn’t turn down the merchants. According to a survey, over 6 in 10 merchants are ready to move to cloud POS systems. This system has a lot of benefits over traditional POS. 

About Cloud POS 

Cloud POS totally redefines the way we think of the POS process that is used by merchants to do card transactions. A traditional POS simply connects your POS terminal to the server. This way, you can catalog and capture transaction details, payment details, and other information for storage. 

The system depends on a vast network of routers, wires, and other devices to keep the pieces connected together. However, it may have some issues. For example, you need a lot of hardware components. In addition, a complex system is more vulnerable to errors, malfunctions, and even hacks. On the other side, cloud POS comes up with a lot of benefits – 

Cost-effective

Cloud POS is simply a software-as-a-service (SaaS). You don’t have to pay for license fees, hardware, and terminal fees. You can get regular updates and support from time to time for monthly subscriptions. 

Simple 

You don’t have to bear the maintenance of networks, in-store servers, and equipment. You just have to download the software and you can accept orders right away. You will simply get the updates from your SaaS provider.

Flexible 

A lot of small businesses consider native POS overpriced and limiting. On the other side, cloud POS is easily available with a limited budget. 

Security 

Instead of keeping all the payment details on a single server that can be lost easily, you can back up the information with cloud POS to a remote server. This way, it adds up security and protects your business and customers as well. 

Are there any drawbacks?

There is another side of the coin. You may find a lot of myths related to cloud POS. For example, there is a fear that the cloud is a ‘digital NO Man’s Land’ or unsecured. Irrespective of this belief, cloud POS is even more secure than native on-premises POS. Of course, there are worries of internet connectivity. But your data is still secured if you lose connectivity. You can simply backup whenever the connection is restored.  

Bottom Line 

In the end, cloud POS really overpowers the traditional POS when it comes to benefits. A lot of businesses will enjoy lower costs, improved processes, and better management of data and processing by switching to cloud POS. No matter how information is handled, you need to do everything you need to control risk to prevent fraud. All in all, opting for cloud POS can be one of the best choices for your business success. 

What small businesses should consider before acquiring a POS System?

A POS system is considered to be a great way to manage the process of checkout for retailers. A POS for small business is a lot better than that. It serves as a conduit to improve customer relationships. You need to choose the POS system which combines all the best features on a scale and budget which is vital for your organization. Here are some of the features and factors vital for any small business when looking for a POS system – 

  • Hardware, Software and other components 

It goes without saying that some of the POS systems can work with different hardware systems, while others need their own peripherals to work with. These include full-service terminals, connectivity to the device, and credit card reader. You have to keep in mind the type of hardware that is needed to run your desired POS along with whether you are buying or leasing hardware. In addition, look for different types of POS platforms that are out there. 

Cloud POS platforms are very attractive as they have inclusive and simple pricing and they can easily be accessed on the go. You can upgrade them with small downtime. The vendor is the owner of software and cloud POS is not ideal if you don’t have a proper internet connection. 

  • Pricing 

A lot of modern POS systems are best suited for small businesses as they have subscription-based plans. With such types of plans, you can budget for your expenses when you don’t have much cash.  You can ask about the coverage of each subscription fee and if they have something additional as la carte, such as hardware, service plans, updates, and customizable features. 

  • Inventory Management 

A lot of top quality POS systems have inventory management programs of some type. Some of the services are capable of managing a lot of units and providing advanced features for inventory management, while others simply manage basic tasks. You should understand your needs in detail while shopping for any technical solution. Estimate how many SKUs can be managed with your system and figure out what you need to improve operations. 

  • Customer Relationship Management 

It is important for your front-end staff to access and update the account details of your customers. Your POS system must have CRM functions to know and target the most loyal base of your customers. You need to choose a POS platform that has smart CRM tools. This way, team members can easily edit and view customer profiles while interacting with them without using another system. 

  • Customizable permissions and user profiles 

Different employees should have different access and rights to use unique features. So, you may look for a system that has options to set user profiles. Some of the advanced systems have options to integrate user profiles for groups of employees or individuals.